Double transaction when using card
Incident Report for Lunar Way
Resolved
Everything is back to normal 🙌
All transactions which have been doubled the last couple of days, is now back on the account again.

We are so sorry for the inconvenience this may have caused 🙏
Posted 23 days ago. Oct 26, 2018 - 11:45 CEST
Identified
The issue has been identified!
Unfortunately Nets had an error causing double transactions.
All double transactions should be returned tomorrow 🙏
Posted 24 days ago. Oct 25, 2018 - 14:43 CEST
Update
We are so sorry guys - still no news 😔
All partners are searching for errors, so the problem can be resolved as soon as possible! 🙏

So at this time, if you can avoid it, please don't withdraw money and use your card in stores instead.
Posted 24 days ago. Oct 25, 2018 - 13:18 CEST
Investigating
Some users are experiencing double transactions when using their card. We are investigating the error and we are sorry for the inconvenience.
Posted 26 days ago. Oct 23, 2018 - 15:15 CEST
This incident affected: 💳 Card Transactions.