All Systems Operational
📱 Lunar Way App Operational
💳 Card Transactions Operational
💸 Payments ? Operational
💰 Credit Operational
🌴 Goals Operational
📄 Pay My Bill ? Operational
⚡️ Top-up ? Operational
🙎 Support Chat ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Lunar Way Core Api Uptime
Fetching
Lunar Way Core Api Mean Latency
Fetching
Past Incidents
Jul 28, 2017

No incidents reported today.

Jul 27, 2017
Resolved - We're back. Chat away! 😎
Jul 27, 16:19 CEST
Monitoring - We're experiencing troubles with our chat system 😕 They are working hard to fix it.
Call us at 70 60 54 54 if you need help 🙆🏼
Jul 27, 16:05 CEST
Jul 26, 2017

No incidents reported.

Jul 25, 2017

No incidents reported.

Jul 24, 2017

No incidents reported.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017
Resolved - Everyone can now see their card in the app 👍
Jul 21, 13:02 CEST
Identified - We are experiencing technical issues at the moment, which may affect your app experience.
If you can not see your card in the app, do not worry - it still works as it should, it's just the display of your card in the app that can be a bit of a problem at the moment.

If you need to block or activate your card then please contact our support in the chat or by phone at +45 70 60 54 54 and they will help you 🙂
Jul 21, 12:07 CEST
Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017
Resolved - The problem is solved and card transactions are again possible 👌🏼
Jul 18, 18:20 CEST
Update - So sorry, but still no update from Nets. They are working to find a solution, and we are cheering as loud as we can 👊
Jul 18, 13:59 CEST
Monitoring - And once again it's down 😞 Sorry for the inconvenience.
As usual we'll keep you updated 👍
Jul 18, 12:26 CEST
Resolved - Nets fixed the problem and all card transactions are working again 🙌
Jul 18, 11:18 CEST
Monitoring - Still nothing new, Nets are working on a solution.
As soon as we know anything we'll let you guys know 👌
Jul 18, 10:22 CEST
Investigating - Nets are facing some troubles with card transactions at the moment.
We'll keep you updated 👍
Jul 18, 09:57 CEST
Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.